Privacy Policy

Information We Collect

We collect personal information that you provide directly to us when you:

  • Create an account or place an order
  • Subscribe to our updates or contact us

This may include:

  • Your name
  • Email address
  • Delivery address

We may also collect basic browsing information through Google Analytics, such as IP address, device information, and pages viewed to help us improve our website experience.

How We Use Your Information

  • Process and deliver your orders
  • Communicate with you about your order or support requests
  • Improve our services and website performance
  • Comply with legal obligations

We never email asking for payment card details. Any such request should be treated as suspicious.

Payment Information

All payments on FitGear.nz are processed securely by Stripe using industry-standard security. We do not see or store your full payment card information.

Sharing Your Information

We do not sell your personal information. We only share information with trusted providers when required to operate our business, such as:

  • Stripe for payment processing
  • Google Analytics to understand website performance

Each provider is required to safeguard your information.

Protection and Storage

We take reasonable steps to protect the personal information we hold from loss, misuse, or unauthorised access. Information is stored securely for only as long as necessary for the purposes outlined in this policy.

Cookies and Analytics

FitGear.nz uses cookies and Google Analytics to monitor website traffic and help us improve usability. You can adjust your browser settings to refuse cookies if you prefer.

Children’s Privacy

We do not target our services to minors and do not knowingly collect personal information about children.

Your Rights

You have the right to access and request correction of the personal information we hold about you. To exercise these rights, please contact us using the details below.

Contact Us

Email: customer_support@fitgear.nz

Updates to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.